Taking Donald Norman’s Principles to Web Design

http://www.howdesign.com/web-design-resources-technology/taking-donald-normans-design-principles-web-design-part-3/?lid=NBHOED020915&j=722542&e=shutaleva@gmail.com&l=115971_HTML&u=27363356&mid=1303284&jb=751&et_mid=722542&rid=248939721
Consistency refers to representing similar operations in a system in a similar way. In many ways, the web is easy to make consistent.